Category Archives: Review Responses

Google My BusinessReputation ManagementReview Responses
Blank Image

How to Handle a Negative Google Business Profile Review

Google My Business provides businesses a chance to engage in an open conversation with their customers. The review and reply feature of GMB had become crucial for businesses as they are able to cultivate lasting relationships and loyalty with the customers through it. By taking advantage of Google Business Profile and interact with their customers […]...
Customer VoiceReputation ManagementReview Responses
Blank Image

How to Respond to Positive Reviews

A good or bad reputation can mean the difference between a business thriving and expanding, or closing their doors for good. In the digital age, a business’s reputation is controlled by consumers using online review platforms like Yelp, Google and Facebook to announce the quality of their business publicly. The good news is that this […]...